Return Policy

Items purchased on this website, including wine, are non-refundable.

If you believe your wine is flawed, we reserve the right to use our discretion in exchanging the product.

We ask the purchaser to contact us within 14 days of opening and return the unfinished portion of the original bottle for possible replacement.

By law, we cannot accept returns of alcoholic beverages unless the product is corked or flawed. We are also unable to accept return of wine that was damaged due to adverse weather conditions during shipment, or wine that is ordered in error. Please send an email to info@fortuitycellars.com to arrange for the return of corked or flawed product.

Once the wine is received we will refund your credit card account for the cost of the wine less shipping and handling. If the original shipment was damaged or flawed you will receive a full refund, including shipping and handling charges. Please contact the tasting room at (509) 779-6000 for return instructions